Stay Up. Stay Strong. Stay Covered.
We didn't build Lucky Chuck socks to make it halfway through the season. We built them to outlast the boots. If a pair of ours quits on you before you're ready to quit them, that's on us, and we'll make it right. Send them back and we'll get you another pair. No receipt needed, just the pair in question.
Stay Up. Stay Strong. Stay Covered.
Limited Lifetime Warranty
We didn't build Lucky Chuck socks to make it halfway through the season. We built them to outlast the boots. If a pair of ours quits on you before you're ready to quit them, that's on us, and we'll make it right. Send them back, and we'll get you a replacement pair. No receipt needed, just the pair in question.
Filing a Claim Is Simple
No photos. No hoops. Here's the whole process.
1. Fill it out. Fill out the warranty form below and tell us about yourself and your socks: your name, address, email, phone number, when you got them, what they look like, what happened, where you got them, why you're returning them, and how long you've had them.
2. Send it back. Package up the pair in question and ship it to us. Return shipping is on you, so use whatever method makes sense for you.
3. Watch your inbox. We'll email you with confirmation after you submit, with our return address and everything you need to send your pair our way.
4. Get your code. Once your old pair lands with us, we'll email you a replacement code — usually within 10 business days of us receiving your pair.
Got an unworn, unused pair you just need to return or exchange instead? That's a different process. Check out our standard Return Policy for that.
Bought From One of Our Retail Partners
Got your Lucky Chucks from one of our dealers instead of luckychuck.com? No problem. The process is the same — head to our warranty form, fill it out, and send your pair back to us. You don't need to go through the retailer.
Bought From Amazon or Another Online Marketplace
This warranty covers pairs purchased through luckychuck.com, our authorized retail partners, and our authorized Amazon storefront. We may ask for a copy of your order confirmation to verify the purchase came through one of these channels before we send a replacement. Unauthorized sellers or fraudster accounts cannot be warranted.
What You'll Get Back
Once we receive your old pair, we'll email you a code good towards one replacement pair on luckychuck.com. Grab the same style and color if you loved it, or pick something new — it's your call. Anything priced the same or less than your original pair is fully covered; if you go with something priced higher, the difference is on you.
The Promise We Put on the Packaging
Every pair of Lucky Chucks carries three lines on the box, and this guarantee is us backing every word of them.
Stay Up Like Your Standards™ No sag, no slide, no bunching around your boot by lunch. If they're not staying put, they're not doing their job, and we'll replace them.
Stay Strong Where It Counts™ Heel, toe, and everywhere the wear hits hardest should hold up to real work, not just a walk to the mailbox. A hole where it shouldn't be is covered.
Stay Dry When the Heat Is On™ Our premium Hemp Biofiber blend naturally pulls moisture away from your skin, increases airflow, and helps fight odor before it starts — through long days in the heat or the cold. If your socks aren't pulling their weight there, we want to know.
What's Not Covered
This guarantee is about how the sock holds up, not what happens to it outside of normal wear. Cuts, burns, the dog getting ahold of them, or socks that were clearly abused rather than worn out fall outside the guarantee. We stand behind every pair we make — in the rare case a claim pattern looks unusual, we may reach out before sending a replacement.
The Fine Print
This is a Limited Lifetime Warranty: it covers manufacturing defects and normal wear for as long as you own your pair, with no time limit and no original-owner requirement. You're responsible for return shipping when you send a pair back to us, which is what makes it a limited warranty rather than a full one.
This warranty gives you specific legal rights, and you may have other rights that vary by state.
Why This Matters to Us
Lucky Chuck isn't just socks, it's a promise. When you pull on a pair, you should feel confident, ready, and like you've got Lucky on your side. This guarantee is how we make sure that promise holds up as long as you own them.
Frequently Asked Questions
Does it cover socks I've had for years?
Yes. There's no time limit on this warranty — if you still own the pair, it's covered.
What if I bought my socks secondhand or they were a gift?
The warranty follows the socks, not the original purchaser. If you own the pair now, you're covered.
What if I bought them on Amazon?
Pairs purchased through our authorized Amazon storefront are covered the same way. We may ask for an order confirmation to verify the purchase was through an authorized ecommerce partner and not a dupe.
How long does it take to get my replacement code?
Usually within 10 business days of us receiving your old pair.
